{"id":3117,"date":"2024-05-06T11:11:10","date_gmt":"2024-05-06T09:11:10","guid":{"rendered":"https:\/\/www.cdrpompe.com\/dienste-und-support\/"},"modified":"2025-03-11T19:21:39","modified_gmt":"2025-03-11T18:21:39","slug":"dienste-und-support","status":"publish","type":"page","link":"https:\/\/www.cdrpompe.com\/de\/dienste-und-support\/","title":{"rendered":"Dienste und Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8220;stretch_row&#8220; css=&#8220;.vc_custom_1681744675977{margin-top: 0px !important;margin-bottom: 0px !important;border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8220;][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: left; color: ##009fe3;\">Willkommen bei unserem Service &amp; Support<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: justify;\">Wir sind bestrebt,<strong> Ihre Bed\u00fcrfnisse zu erf\u00fcllen und zu \u00fcbertreffen<\/strong>. Der Bereich Service &amp; Support wurde entwickelt, um Sie umfassend und individuell zu unterst\u00fctzen, von der Produktauswahl bis zur Wartung. Wir sind bestrebt, ein optimales Erlebnis zu gew\u00e4hrleisten und <strong>jede Herausforderung, der Sie begegnen, schnell und effektiv zu l\u00f6sen<\/strong>. Ihr Erfolg steht bei uns an erster Stelle.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8220;yes&#8220;][vc_column css=&#8220;.vc_custom_1715695756664{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: #01566b !important;border-radius: 35px !important;}&#8220;][vc_column_text css=&#8220;.vc_custom_1715695874436{margin-bottom: 0px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;border-radius: 10px !important;}&#8220;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"color: #009fe3;\">Help Service<\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:service@cdrpompe.com\">service@cdrpompe.com<\/a><\/span><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8220;.vc_custom_1716978089288{margin-top: 20px !important;margin-bottom: 0px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;border-radius: 35px !important;}&#8220;][vc_btn title=&#8220;Help Service&#8220; style=&#8220;custom&#8220; custom_background=&#8220;#009fe3&#8243; custom_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; button_block=&#8220;true&#8220; el_class=&#8220;bottone-personalizzato&#8220; link=&#8220;url:https%3A%2F%2Fwww.cdrpompe.com%2Fde%2Fkontakt%2F%23form-contatti|title:Kontakt|&#8220;][\/vc_column][\/vc_row][vc_row interactions_enabled=&#8220;1&#8243; vertical_scroll=&#8220;1&#8243; vertical_scroll_speed=&#8220;2&#8243; vertical_scroll_viewport_top=&#8220;70&#8243; disable_effects_mobile=&#8220;1&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995251177{margin: 0px !important;padding: 0px !important;border: 0px initial !important;}&#8220;][vc_single_image image=&#8220;2831&#8243; img_size=&#8220;full&#8220; alignment=&#8220;center&#8220; css=&#8220;.vc_custom_1715345523975{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243; disable_custom_paddings_mobile=&#8220;true&#8220; css=&#8220;.vc_custom_1682072228069{margin-top: 35px !important;margin-left: -30px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: rgba(244,244,244,0.8) !important;*background-color: rgb(244,244,244) !important;}&#8220;][vc_empty_space height=&#8220;40px&#8220;][vc_column_text css=&#8220;.vc_custom_1716811941382{padding-top: 10px !important;padding-right: 40px !important;padding-bottom: 18px !important;padding-left: 30px !important;}&#8220;]<\/p>\n<h2><strong>Pre-Sales<\/strong><\/h2>\n<p style=\"text-align: justify;\">Unser Pre-Sales-Prozess beginnt mit einem Telefon- oder Videokonferenzgespr\u00e4ch, gefolgt von der Ausarbeitung und Finalisierung des Angebots. Unsere erfahrenen Ingenieure stehen Ihnen zur Verf\u00fcgung, um Ihre technischen Anforderungen zu analysieren und zu verstehen, sodass Sie das richtige Produkt in unserem Katalog identifizieren k\u00f6nnen. Alternativ sind wir dank unserer Erfahrung in der Lage, Sie bei der Konzeption von Ad-hoc-L\u00f6sungen und der Integration von Komponenten entsprechend Ihren Anforderungen zu unterst\u00fctzen.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8220;F\u00fcr weitere technische und wirtschaftliche Informationen kontaktieren Sie uns bitte&#8220; style=&#8220;custom&#8220; custom_background=&#8220;#009fe3&#8243; custom_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; button_block=&#8220;true&#8220; el_class=&#8220;bottone-personalizzato&#8220; link=&#8220;url:https%3A%2F%2Fwww.cdrpompe.com%2Fde%2Fkontakt%2F%23form-contatti|&#8220;][\/vc_column][\/vc_row][vc_row interactions_enabled=&#8220;1&#8243; vertical_scroll=&#8220;1&#8243; vertical_scroll_speed=&#8220;2&#8243; vertical_scroll_viewport_top=&#8220;110&#8243; el_id=&#8220;unverzugliche-lieferung&#8220;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995422219{margin-top: 35px !important;margin-right: -30px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: rgba(244,244,244,0.8) !important;*background-color: rgb(244,244,244) !important;}&#8220;][vc_empty_space height=&#8220;40px&#8220;][vc_column_text css=&#8220;.vc_custom_1716811989465{padding-top: 10px !important;padding-right: 40px !important;padding-bottom: 18px !important;padding-left: 10px !important;}&#8220;]<\/p>\n<h2><strong>Unverz\u00fcgliche Lieferung<\/strong><\/h2>\n<p style=\"text-align: justify;\">Unser Sofortlieferservice (Emergency Stock) gew\u00e4hrleistet die Lieferung der folgenden Produkte innerhalb von 3\u20135 Werktagen:<br \/>\n\u2022 Pumpen mit freier Achse und Monoblockpumpen komplett mit Motor;<br \/>\n\u2022 Strategische Ersatzteile f\u00fcr die normale und au\u00dferordentliche Wartung.<br \/>\nCDR Pompe ist das einzige Unternehmen im Bereich Magnetkupplungspumpen, das diesen exklusiven Service anbietet. Wir garantieren schnelle Lieferungen von Kreiselpumpen mit erweiterten Konfigurationen f\u00fcr Pumpen mit mechanischer Dichtung (einfach und doppelt) und Pumpen mit Magnetantrieb. Unsere Pumpen sind sowohl aus AISI316-Stahl als auch mit Beschichtungen aus speziellen Materialien wie PP, ETFE, PVDF und PFA erh\u00e4ltlich.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8220;F\u00fcr dringende Anfragen kontaktieren Sie uns bitte&#8220; style=&#8220;custom&#8220; custom_background=&#8220;#009fe3&#8243; custom_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; button_block=&#8220;true&#8220; el_class=&#8220;bottone-personalizzato&#8220; link=&#8220;url:https%3A%2F%2Fwww.cdrpompe.com%2Fde%2Fkontakt%2F%23form-contatti|&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995251177{margin: 0px !important;padding: 0px !important;border: 0px initial !important;}&#8220;][vc_single_image image=&#8220;3122&#8243; img_size=&#8220;full&#8220; alignment=&#8220;center&#8220; css=&#8220;.vc_custom_1716977968358{margin-top: 0px !important;margin-right: 30px !important;margin-bottom: 0px !important;margin-left: -30px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220;][\/vc_column][\/vc_row][vc_row interactions_enabled=&#8220;1&#8243; vertical_scroll=&#8220;1&#8243; vertical_scroll_speed=&#8220;2&#8243; vertical_scroll_viewport_top=&#8220;70&#8243; disable_effects_mobile=&#8220;1&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995251177{margin: 0px !important;padding: 0px !important;border: 0px initial !important;}&#8220;][vc_single_image image=&#8220;3837&#8243; img_size=&#8220;full&#8220; alignment=&#8220;center&#8220; css=&#8220;.vc_custom_1722437088450{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243; disable_custom_paddings_mobile=&#8220;true&#8220; css=&#8220;.vc_custom_1682072228069{margin-top: 35px !important;margin-left: -30px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: rgba(244,244,244,0.8) !important;*background-color: rgb(244,244,244) !important;}&#8220;][vc_empty_space height=&#8220;40px&#8220;][vc_column_text css=&#8220;.vc_custom_1716812021492{padding-top: 10px !important;padding-right: 40px !important;padding-bottom: 18px !important;padding-left: 30px !important;}&#8220;]<\/p>\n<h2><strong>After-Sales<\/strong><\/h2>\n<p style=\"text-align: justify;\">Jede von CDR Pompe hergestellte Pumpe wird strengen Tests mit Wasser unterzogen und von einem detaillierten Testbericht begleitet, um die erwartete Leistung sicherzustellen. Auf Wunsch bieten wir auch individuelle Abnahmepr\u00fcfungen an.<br \/>\nIm Falle eines technischen Ausfalls ist die rechtzeitige Reparatur einer Pumpe von entscheidender Bedeutung. Aus diesem Grund bietet CDR Pompe einen schnellen Reparaturservice an, um Ausfallzeiten der Anlage zu minimieren. Mit der Unterst\u00fctzung unseres qualifizierten Personals sind auch normale Wartungsarbeiten kein Problem mehr. Zu den garantierten Leistungen geh\u00f6ren:<br \/>\n\u2022 Reparaturen und Wartungsarbeiten in unserer Fachwerkstatt;<br \/>\n\u2022 \u00dcberpr\u00fcfung und Genehmigung jeder reparierten oder \u00fcberholten Pumpe durch unser Pr\u00fcfb\u00fcro, das einen detaillierten Bericht erstellt, um k\u00fcnftigen Problemen vorzubeugen;<br \/>\n\u2022 Pers\u00f6nliche technische Beratung.<br \/>\nCDR Pompe bietet einen umfassenden Kundendienstservice. Auf Ihren Wunsch unterst\u00fctzen wir Sie w\u00e4hrend der Anlaufphase der Anlage direkt vor Ort.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8220;Kontaktieren Sie uns, um Unterst\u00fctzung zu erhalten&#8220; style=&#8220;custom&#8220; custom_background=&#8220;#009fe3&#8243; custom_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; button_block=&#8220;true&#8220; el_class=&#8220;bottone-personalizzato&#8220; link=&#8220;url:https%3A%2F%2Fwww.cdrpompe.com%2Fde%2Fkontakt%2F%23form-contatti|&#8220;][\/vc_column][\/vc_row][vc_row interactions_enabled=&#8220;1&#8243; vertical_scroll=&#8220;1&#8243; vertical_scroll_speed=&#8220;2&#8243; vertical_scroll_viewport_top=&#8220;110&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995422219{margin-top: 35px !important;margin-right: -30px !important;padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;background-color: rgba(244,244,244,0.8) !important;*background-color: rgb(244,244,244) !important;}&#8220;][vc_empty_space height=&#8220;40px&#8220;][vc_column_text css=&#8220;.vc_custom_1716812055852{padding-top: 10px !important;padding-right: 40px !important;padding-bottom: 18px !important;padding-left: 10px !important;}&#8220;]<\/p>\n<h2><strong>Verwaltung<\/strong><\/h2>\n<p style=\"text-align: justify;\">Wenn Sie sich f\u00fcr unseren Abrechnungsprozess entscheiden oder die verschiedenen bestehenden Vertr\u00e4ge \u00fcberpr\u00fcfen, k\u00f6nnen Sie sicher sein, dass Sie zeitnahe und effektive Unterst\u00fctzung bei der Verwaltung all Ihrer Bed\u00fcrfnisse erhalten. Unser mehrsprachiges Verwaltungsteam hat immer ein offenes Ohr f\u00fcr Sie und vervollst\u00e4ndigt die f\u00fcr Ihr Unternehmen erforderlichen Unterlagen.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8220;F\u00fcr Rechnungen und Zahlungen kontaktieren Sie uns bitte&#8220; style=&#8220;custom&#8220; custom_background=&#8220;#009fe3&#8243; custom_text=&#8220;#ffffff&#8220; align=&#8220;center&#8220; button_block=&#8220;true&#8220; el_class=&#8220;bottone-personalizzato&#8220; link=&#8220;url:https%3A%2F%2Fwww.cdrpompe.com%2Fde%2Fkontakt%2F%23form-contatti|&#8220;][\/vc_column][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1681995251177{margin: 0px !important;padding: 0px !important;border: 0px initial !important;}&#8220;][vc_single_image image=&#8220;2912&#8243; img_size=&#8220;full&#8220; alignment=&#8220;center&#8220; css=&#8220;.vc_custom_1715345633094{margin-top: 0px !important;margin-right: 30px !important;margin-bottom: 0px !important;margin-left: -30px 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